Bond maturities Submit your bond maturity instruction online

If you’re not already registered for our Online Service, click Register at the top of this page and follow the on-screen instructions.

You’ll need the following information:

• Your MHBS account number
• Your bank account details (this must be held in the same name as your MHBS account)
• Your National Insurance Number
• Your mobile phone number and email address (this must be your own, private email address which only you can access)

1. Log in to your account.
2. Click the red arrow next to your maturing bond, then select Setup Maturity Instruction.
3. Select which product you’d like to reinvest your funds into and click More Details to read the Product Terms and Conditions.
   • You’ll need to confirm that you agree to these later in the process.
4. Click Reinvest All / Part at the bottom of the screen.
5. Select Reinvest All from the dropdown list.
   • Your current balance will display in the box below. Your interest will be added to this figure at maturity, depending on the instructions given when your bond was opened.
6. Select the tickbox to confirm you agree to the Product Terms and Conditions of your new bond.
7. Click Continue at the bottom of the screen.
8. Check the details of your maturity instruction are correct. Select Change if you’d like to amend your instruction, or Continue to submit your instruction.
9. If you’d like to add more funds to your bond, you are able to do so by transfer within 21 days of the maturity date using the following details:
   • Sort Code: 20-49-16
   • Account Number: 70608386
   • Reference: Your 11-digit MHBS account number
10. Once you’ve submitted your maturity instruction, you can view or delete it by selecting the red arrow next to your bond on your Online Service home page.

1. Log in to your account.
2. Click the red arrow next to your maturing bond, then select Setup Maturity Instruction.
3. Select which product you’d like to reinvest your funds into and click More Details to read the Product Terms and Conditions.
   • You’ll need to confirm that you agree to these later in the process.
4. Select Reinvest All / Part at the bottom of the screen.
5. Select Reinvest Part from the dropdown list.
6. Enter the amount you’d like to reinvest.
7. Select your bank account from the dropdown list.
8. Select the tickbox to confirm you agree to the Product Terms and Conditions of your new bond.
9. Click Continue at the bottom of the screen.
10. Check the details of your maturity instruction are correct. Select Change if you’d like to amend your instruction, or Continue to submit your instruction.
11. Once you’ve submitted your maturity instruction, you can view or delete it by selecting the red arrow next to your bond on your Online Service home page.

1. Follow the steps in the Reinvest part of your balance into a new bond and transfer the remainder to your bank account section above.
2. Once the funds have been transferred to your bank account following maturity, you are able to transfer them to your MHBS account* using the following details:
   • Sort Code: 20-49-16
   • Account Number: 70608386
   • Reference: Your 11-digit MHBS account number

*subject to your product terms and conditions.

1. Log in to your account.
2. Click the red arrow next to your maturing bond, then select Setup Maturity Instruction.
3. Select Close the Account at the bottom of the screen.
4. Select your bank account from the dropdown list and press Submit Query.
5. We’ll calculate your final interest and send you the closure funds on the first working day following maturity.

1. Log in to your account.
2. Select Messages near the top of the screen, followed by Create Message.
3. Enter ‘Fixed Term Bond Maturity Instruction’ as the subject.
4. Select your maturing bond from the dropdown list.
5. Type your request. Make sure you include details of the MHBS account you’d like to transfer your closing balance to.
6. Press Send.
7. We’ll calculate your final interest and transfer the closure funds to your chosen MHBS account on the first working day following maturity.