Support hub
Extra help for whatever life has in store
We understand that at times, certain life events can leave us needing extra support. We‘re always here to talk to you about how we can help if you’re navigating challenging times.
Our team can be contacted in a way to suit you, in branch or by calling 01858 412412.
- If you’d like to visit us in a branch, we can arrange an appointment for you in a private room – just let us know. You can also bring along a family member or friend too.
- Take the time you need to make any decisions you might be facing to do with your savings or mortgage. If you’d like to take information away to consider, please just let us know.
Depending on your situation, you might benefit from some additional support. Here you’ll find details for some organisations that have the potential to provide valuable assistance, although we aren’t endorsing any specific one.
Addiction can affect anyone, at any age and covers a range of topics including drugs, gambling and alcohol. Seek help from one of these organisations as soon as possible.
Mind
Mind offers information and advice to people with mental health problems and lobbies government and local authorities on their behalf
WithYou
Provides support people to make positive behavioural changes, most notably with alcohol abuse, drug misuse, and mental health.
Those who have served in the armed forces can sometimes find it hard to adapt to life after the military. Help is on hand.
Royal British Legion
Support for the Armed Forces community including veterans and their families
SSAFA
The Armed Forces charity support people who are currently serving, or have ever served in the Royal Navy, British Army or Royal Air Force
Veterans UK / Veterans Welfare Service
Provides a professional help and advice service to veterans or anyone supporting a veteran, their families and dependants
Losing family or friends can change everything. These organisations are there to support those grieving.
Age UK
Provides services to help people make the most of later life
Citizens Advice
Advice on benefits, rights and support services
Cruse (Bereavement Care)
Support for people suffering bereavement
Samaritans
Provides confidential non judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair
Are you finding it hard to stay on top of your finances? If things are tough and you are worrying about money, there are organisations ready to help you find a way forward. If you are worried about keeping up with your mortgage payments with us, please speak to us.
Christians Against Poverty
Offers free debt counselling and support
Money Advice Service
Advice on all aspects of budgeting and managing finances
National Debtline
Free and impartial debt advice
Pay Plan
Debt advice service and debt management plans
Shelter
Advice, support and legal services for those with housing problems or homelessness issues
Stepchange
Tailored advice and practical solutions to debt problems
Dementia can affect people in different ways and there are several different types. These organisations are there for everyone, not just the individual suffering.
Age UK
Provides services to help people make the most of later life
Alzheimers Society
Supporting people with Dementia and their carers
Carers UK
National charity offering support for carers
Citizens Advice
Advice on benefits, rights and support services
Dementia UK
Dementia is an umbrella term for a range of progressive disorders affecting the brain, including Alzheimer’s disease.
Independent Age
Advice and support for older people
From redundancy to divorce, issues affecting you and your family can happen at any time. Seek further support from helpful organisations.
Citizens Advice
Advice on benefits, rights and support services
Gingerbread
Advice, practical support and campaigns for single parent
Shelter
Advice, support and legal services for those with housing problems or homelessness issues
Working families
Advice on employment rights for parents and benefits for families
Loneliness can happen at any age and at any stage of life. Please don’t suffer in silence, take your first step to getting some support.
Age UK
Provides services to help people make the most of later life
Carers UK
National charity offering support for carers
Citizens Advice
Advice on benefits, rights and support services
Independent Age
Advice and support for older people
Samaritans
Provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair
Every year, one in four of us will experience a mental health problem. If you, or someone close to you, is struggling with mental health there are places that provide support.
Anxiety UK
Charity providing support for who have been diagnosed with an anxiety condition.
CALM (Campaign Against Living Miserably)
A charity providing a mental health helpline and webchat.
Carers UK
National charity offering support for carers
Citizens Advice
Advice on benefits, rights and support services
Mencap
Advice and support for people with a learning disability, and their families and carers
A physical disability can make it difficult to access certain services. We provide support in branch. Please let us know what your needs are and how we can best support you.
Age UK
Provides services to help people make the most of later life
Carers UK
National charity offering support for carers
Citizens Advice
Advice on benefits, rights and support services
Contact
Support for families with disabled children
Disability Law Service
Free legal advice for people with disabilities and their carers
0207 791 9800 (Option 7)
Hearing Link
Supporting people with hearing loss
Mencap
Advice and support for people with a learning disability, their families and carers
RNIB – Royal National Institute for Blind People
Services designed to support blind and partially sighted people
RNIB – Royal National Institute for Deaf People
Provides services to support people with hearing loss
RSBC – Royal Society for Blind Children
Services across England and Wales for blind and partially sighted children, young people and their families
Scope
Information and support for disabled people
Are you worried about how illness is affecting your family, these organisations are there to provide support.
HelpGuide
Macmillan Cancer Support
Offers free, confidential support to people living with cancer and their loved ones.
Teenage Cancer Support
Provides support and care to young people facing cancer.
