Member voice

You speak, we listen

MHBS CEO Iain Kirkpatrick, said of the society commitment to consumer duty; 

‘Consumer Duty is not only a regulatory requirement, it also sits right at the heart of our ambition for how we support our members to meet their financial objectives. It underlines much of what we already do and will support us as we look to the future and to helping our customers, our community and our colleagues to thrive.’

You speak, we listen; put a question to our Board.

We are also inviting you to send a question to the Board of Directors. All questions sent in will be answered but up to five questions will be carefully selected and taken to the next Board meeting. If you agree we will post your question and our reply on this website.