My membership Our Society

Member owned since 1870

MHBS is a mutual organisation which means we’re owned by and run for the benefit of our members and re-invest our profits in to products and services for you. These values coupled with a strong sense of community, mean that whether it’s face to face, over the internet or via our carefully selected intermediaries you can be sure of friendly professionalism.

So who is a member?

A member is an individual savings or mortgage account holder (but not business or charity).

Treating our customers fairly

Your Society is committed to the fair treatment of its customers. As a mutual organisation run for the benefit of our members, this has always been at the heart of everything we strive to achieve. We regularly review our products, levels of service and communications to ensure that you are treated fairly in every part of our business. As part of this commitment, your Society has also taken measures to ensure that we adhere to the FCA’s principles for the fair treatment of customers.