Accessibility

Commitment to Accessibility
The Market Harborough Building Society is committed to making its website as accessible as possible to users with disabilities, including users who may be partially sighted, or have a physical disability. The design of our website includes a number of accessibility features including:

Changing font size
We have been careful to make sure that we have not fixed the size of the textual information on our website so that visitors, who wish to, can alter the font size on the screen to make it easier to read. This is easily done with the use of the “Font Size” option available in the header of every page.

It is also possible to increase the size of the text by holding down the ctrl key on the bottom left of your keyboard whilst using the scroll wheel on the mouse to zoom in (or out) of the page.

Keyboard shortcuts
Keyboard shortcuts control various browser functions and are often a useful and quick way of navigating through a site.

For the majority of browsers, use your Tab key to navigate forward through links (use Shift + Tab to go backwards), and Enter to activate the link.

Many other keys can be used, and will vary depending on the browser and operating system you are using.

Images and alt tags
We have avoided using excessive graphics within our website where possible to ensure quick download times and access to information which cannot be read if in image format.

Where images have been used we have added ‘Alt’ tags – text alternatives so that you will still know what the image is meant to convey even if it does not load or if you have chosen to browse with the images switched off or you are using an assistive technology like a screen reader to browse the web page rather than view.

PDF Documents
This site uses PDF (Adobe Acrobat) file format for the publication of large and complex documents.

To download the documents, you must have Adobe Acrobat Reader installed on your PC.

Site layout
The main sections of the site can be found along the top of the page. The left hand side of the page contains links related to each section. You can also navigate the site via the site map which can be found as a link at the bottom of each page.

Report an accessibility problem
We are constantly working to improve the accessibility features of www.mhbs.co.uk and really would welcome your suggestions and comments.

If you encounter an accessibility or technical problem with any page on this site, please email: CustomersFirst or call us on 01858 412250.

It is the Society’s policy to take all reasonable steps to ensure that the level of service provided to customers with disabilities is equal to that enjoyed by other customers. Some of our current facilities are detailed below, but if you have any suggestions as to how we can improve access to our services, we will be pleased to hear from you.

• The Society can provide literature in Braille, Audio Format or large print, if required
• The size of text on our website can be increased for better visibility
• Our branches offer a range of facilities to enable access to our services:

Market Harborough

• Access for wheelchair users in the courtyard at the rear of the branch
• Hearing loop
• Packs for visually impaired customers, including cheque templates, text magnifiers and easy-grip pens

Corby

• Power-assisted door
• Hearing loop
• Packs for visually impaired customers, including cheque templates, text magnifiers and easy-grip pens

Kettering

• Power-assisted door
• Low counter at an accessible height for wheelchair users
• Hearing loop
• Packs for visually impaired customers, including cheque templates, text magnifiers and easy-grip pens

Kibworth

• Ramp for wheelchair access
• Low counter at an accessible height for wheelchair users
• Hearing loop
• Packs for visually impaired customers, including cheque templates, text magnifiers and easy-grip pens

Desborough

• Power-assisted door
• Low counter at an accessible height for wheelchair users
• Hearing loop
• Packs for visually impaired customers, including cheque templates, text magnifiers and easy-grip pens

Rothwell

• Ramp for wheelchair access
• Power-assisted door
• Hearing loop
• Packs for visually impaired customers, including cheque templates, text magnifiers and easy-grip pens