Complaints record Complaints

Complaints record

Complaints

Dealing with complaints - our track record

The tables below show the number of complaints we have resolved in 2019. We receive very few complaints, but when we do they are dealt with promptly and seriously.

AreaNumberNumber upheld
Mortgages134
Savings207

 

 

AreaNumber of cases sent to FOSUpheld
Mortgages00
Savings00

 

 

AreaNumberUpheld
Mortgages31
Savings86

 

 

 

AreaNumber of cases sent to FOSUpheld
Mortgages00
Savings00

 

 

 

You can view previous data by selecting the options below:

Complaints record 2018

Complaints record 2017

Complaints record 2016

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