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Dealing with complaints – our track record

The tables below show the number of complaints we have resolved in 2022. We receive very few complaints, but when we do they are dealt with promptly and seriously.

AreaNumberNumber upheld
Area Number Number upheld
Mortgages 9 1
Savings 25 10

You can view previous data by selecting the options below:

Complaints record 2021

Complaints record 2020

Complaints record 2019

Complaints record 2018

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