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Market Harborough Building Society is an innovative, successful business built on putting members needs first. This would not be possible without the hardworking Society team offering a professional, personal and friendly service.

We’re always looking for talented people to join our fantastic team to help grow our Society even further. Explore the current roles we have available and find out how you can join us today!

Job description:

This is a fantastic opportunity for a customer centric individual to join our organisation that put their customers, colleagues and communities at the heart of everything they do.

Duties and responsibilities:

  • Delivering exceptional customer service 
  • Provide help and support to customers and colleagues
  • To ensure the customer journey results in good customer outcomes
  • Demonstrate a full knowledge of the client’s products
  • Deliver competent till management
  • Ensure the correct policies, processes, and procedures are followed at all times.
  • Commitment to the organisation’s purpose and contribute to this through their Thrive agenda
  • General administration tasks to support the smooth running of the Branch

Full training will be given and ongoing support to ensure you develop into the role and be the best you can be.

Skills and experience required:

  • Good customer service skills gained in a customer facing role 
  • High levels of accuracy and numeracy
  • Flexible & adaptable 
  • Sense of community
  • Passionate about what you do 

Working hours:

Monday, Tuesday, Wednesday and Friday from 9am – 2pm (20 hours). Saturdays on a rota basis, 8.45am – 12.15pm. 1 Saturday per month, all Saturdays are worked at the Market Harborough branch and travel and expenses will be paid. 

If you would like to apply for the above position, click here.

Job description:

We welcome applicants who have the skills and passion for digital content creation and are excited to contribute to a dedicated team in a thriving industry. The Society has a reputation for providing an outstanding level of customer service and have recently been published in the Sunday Times Best Places to Work 2024.

Duties and responsibilities:

  • Create and deliver engaging and impactful content to build genuine connections between the client and its audiences (savers, borrowers, brokers, communities) in a way that increases the client’s profile, online presence, and visibility.
  • Plan and produce a programme of digital content to be used across website, email and social media channels, increasing engagement with key audiences and stakeholders.
  • Develop creative ideas and suggest new, innovative ways of delivering digital content to keep up-to-date with latest digital market trends.
  • Update and optimise the website from an SEO and UX perspective, including writing copy for news items.
  • Liaise with internal and external stakeholders to capture and edit original photo, audio and video content.
  • Write engaging and informative captions, articles, slides and social media posts.
  • Create eye-catching design assets which are differentiated and stand out in the crowded digital space.


The successful applicant should have: 

  • Experience in optimising digital channels including website, social media and email
  • Campaign management – proven experience of delivering results and improvements
  • Strong photography, videography and editing skills, with a good eye for visual content and attention to detail
  • Experience of creating/editing artwork using packages such as InDesign, Photoshop, Adobe Illustrator or Canva
  • Experience shooting and editing Tik-Tok style, short-form video content and Instagram reels
  • Highly analytical with an understanding of digital analytics and the tools to monitor, manage and evaluate performance
  • Excellent copywriting and proof-reading skills


We can offer a hybrid approach to the working week, with 2 days in the office and the remaining 3 working remotely. We would like the role holder to be office based on a Thursday, but the other day is your choice.

If you would like to apply for the above position, click here.

We’re always keen to talk to energetic and talented people who would like to join our team.

If you would like to find out more about our about joining our team, please contact Debbie and Charlotte at