Signposting
Helpful links and contacts
Contacting us
If you’d rather talk to some at MHBS, pop into a branch, send us an email at customersfirst@mhbs.co.uk or call us on 01858 412412 9.00am – 5.00pm Monday to Friday,
Dementia
Helpful links
Dementia UK
Dementia is an umbrella term for a range of progressive disorders affecting the brain, including Alzheimer’s disease.
Dementia UK – Home – Dementia UK
Tel: 0800 055 6112
Age UK
Provides services to help people make the most of later life
Tel: 0800 055 6112
Alzheimers Society
Supporting people with Dementia and their carers
Alzheimers Society – www.alzheimers.org.uk
Tel: 0333 150 3456
Carers UK
National charity offering support for carers
Tel: 020 7378 4999
Citizens Advice
Advice on benefits, rights and support services
Citizens Advice – www.citizensadvice.org.uk
Tel: 0800 144 8848
Independent Age
Advice and support for older people
Independent Age – www.independentage.org
Tel: 0800 319 6789
Mental Health
Helpful links
Anxiety UK
Charity providing support for who have been diagnosed with an anxiety condition.
Tel: 0344 477 5774
CALM (Campaign Against Living Miserably)
A charity providing a mental health helpline and webchat.
Tel: 0800 58 58 58
Carers UK
National charity offering support for carers
Tel: 020 7378 4999
Citizens Advice
Advice on benefits, rights and support services
Citizens Advice – www.citizensadvice.org.uk
Tel: 0800 144 8848
Mencap
Advice and support for people with a learning disability, and their families and carers
Tel: 0808 808 1111
Bereavement
Helpful links
Age UK
Provides services to help people make the most of later life
Tel: 0800 055 6112
Citizens Advice
Advice on benefits, rights and support services
Citizens Advice – www.citizensadvice.org.uk
Tel: 0800 144 8848
Cruse (Bereavement Care)
Support for people suffering bereavement
Tel: 0808 808 1677
Samaritans
Provides confidential non judgmental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair
Samaritans – www.samaritans.org
Tel: 08457 909090 or 116 123
Shelter
Advice, support and legal services for those with housing problems or homelessness issues
Shelter – www.england.shelter.org.uk
Tel: 0808 800 4444
Armed Forces (current and retired)
Helpful links
Royal British Legion
Support for the Armed Forces community including veterans and their families
Royal British Legion – www.britishlegion.org.uk
SSAFA
The Armed Forces charity support people who are currently serving, or have ever served in the Royal Navy, British Army or Royal Air Force
Tel: 0800 731 4880
Veterans UK / Veterans Welfare Service
Provides a professional help and advice service to veterans or anyone supporting a veteran, their families and dependants
Veterans UK – www.gov.uk/guidance/veterans-welfare-service
Tel: 0808 191 4218
Loneliness
Helpful links
Age UK
Provides services to help people make the most of later life
Tel: 0800 055 6112
Carers UK
National charity offering support for carers
Tel: 020 7378 4999
Citizens Advice
Advice on benefits, rights and support services
Citizens Advice – www.citizensadvice.org.uk
Tel: 0800 144 8848
Independent Age
Advice and support for older people
Independent Age – www.independentage.org
Tel: 0800 319 6789
Samaritans
Provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair
Samaritans – www.samaritans.org
Tel: 08457 909 090
Debt Management
Helpful links
Christians Against Poverty
Offers free debt counselling and support
Christians Against Poverty – www.capuk.org
Tel: 0800 328 0006
Money Advice Service
Advice on all aspects of budgeting and managing finances
Money Advice Service – www.moneyadviceservice.org.uk
Tel: 0800 138 7777
National Debtline
Free and impartial debt advice
National Debtline – www.nationaldebtline.org
Tel: 0808 808 4000
Pay Plan
Debt advice service and debt management plans
Tel: 0800 280 2816
Shelter
Advice, support and legal services for those with housing problems or homelessness issues
Shelter – www.england.shelter.org.uk
Tel: 0808 800 4444
Stepchange
Tailored advice and practical solutions to debt problems
Stepchange – www.stepchange.org
Tel: 0800 138 1111
Family Issues
Helpful links
Citizens Advice
Advice on benefits, rights and support services
Citizens Advice – www.citizensadvice.org.uk
Tel: 0800 144 8848
Gingerbread
Advice, practical support and campaigns for single parent
Gingerbread – www.gingerbread.org.uk
Tel: 0808 802 0925
Shelter
Advice, support and legal services for those with housing problems or homelessness issues
Shelter – www.england.shelter.org.uk
Tel: 0808 800 4444
Working families
Advice on employment rights for parents and benefits for families
Working families – www.workingfamilies.org.uk
Tel: 0300 012 0312
Physical Disability
Helpful links
Age UK
Provides services to help people make the most of later life
Tel: 0800 055 6112
Carers UK
National charity offering support for carers
Tel: 020 7378 4999
Citizens Advice
Advice on benefits, rights and support services
Citizens Advice – www.citizensadvice.org.uk
Tel: 0800 144 8848
Contact
Support for families with disabled children
Tel: 0808 808 3555
Disability Law Service
Free legal advice for people with disabilities and their carers
Disability Law Service (DLS) – www.dls.org.uk
Tel: 0207 791 9800 (Option 7)
Hearing Link
Supporting people with hearing loss
Hearing Link – www.hearinglink.org
Tel: 01844 348 111
Mencap
Advice and support for people with a learning disability, their families and carers
Tel: 0808 808 1111
RNIB – Royal National Institute for Blind People
Services designed to support blind and partially sighted people
Tel: 0303 123 9999
RNIB – Royal National Institute for Deaf People
Provides services to support people with hearing loss
Tel: 0808 808 0123
RSBC – Royal Society for Blind Children
Services across England and Wales for blind and partially sighted children, young people and their families
Tel: 020 3198 0225
Scope
Information and support for disabled people
Tel: 0808 800 3333
