Our services

Opening times and payment processing

Please see our Christmas and new year opening times and payment processing plans:

Christmas and New Year payment processing: Please note that requests received for electronic payments after 12pm on Friday 22 December will be processed on Wednesday 27 December, in addition, payments received after 12pm on Friday 29 December 2023 will processed on Tuesday 2 January 2024. The cut off time will change to 12pm for all working days during the festive period.

Telephone lines: Our phone lines will be closed from 5pm Friday 23 December and will reopen at 9:00am Wednesday 27 December. They will close again at 5pm Friday 29 December, reopening as normal on Tuesday 2 January.

Branches: From 21 December these are our opening hours for our branches:

DateMarket HarboroughDesborough and Kettering branchesCorby, Kibworth and Rothwell branches
Wednesday 20 December9.30am – 3pm9.30am – 1.30pmClosed
Thursday 21 December9.30am – 3pmClosed9.30am – 1.00pm
Friday 22 December9.30am – 3pm9.30am – 1.30pm9.30am – 1.00pm
Saturday 23 DecemberClosedClosedClosed
Christmas EveClosedClosedClosed
Christmas DayClosedClosedClosed
Boxing DayClosedClosedClosed
Wednesday 27 December9.30am – 3pm9.30am – 1.30pmClosed
Thursday 28 December9.30am – 3pmClosed9.30am – 1.00pm
Friday 29 December9.30am – 3pm9.30am – 1.30pm9.30am – 1.00pm
Saturday 30 DecemberClosedClosedClosed
New Year’s EveClosedClosedClosed
New Year’s DayClosedClosedClosed
Tuesday 2 January9.30am – 3pm9.30am – 1.30pm9.30am – 1.00pm