Our services
Opening times and payment processing
Please see our Christmas and new year opening times and payment processing plans:
Christmas and New Year payment processing: Please note that requests received for electronic payments after 12pm on Friday 22 December will be processed on Wednesday 27 December, in addition, payments received after 12pm on Friday 29 December 2023 will processed on Tuesday 2 January 2024. The cut off time will change to 12pm for all working days during the festive period.
Telephone lines: Our phone lines will be closed from 5pm Friday 23 December and will reopen at 9:00am Wednesday 27 December. They will close again at 5pm Friday 29 December, reopening as normal on Tuesday 2 January.
Branches: From 21 December these are our opening hours for our branches:
| Date | Market Harborough | Desborough and Kettering branches | Corby, Kibworth and Rothwell branches |
|---|---|---|---|
| Wednesday 20 December | 9.30am – 3pm | 9.30am – 1.30pm | Closed |
| Thursday 21 December | 9.30am – 3pm | Closed | 9.30am – 1.00pm |
| Friday 22 December | 9.30am – 3pm | 9.30am – 1.30pm | 9.30am – 1.00pm |
| Saturday 23 December | Closed | Closed | Closed |
| Christmas Eve | Closed | Closed | Closed |
| Christmas Day | Closed | Closed | Closed |
| Boxing Day | Closed | Closed | Closed |
| Wednesday 27 December | 9.30am – 3pm | 9.30am – 1.30pm | Closed |
| Thursday 28 December | 9.30am – 3pm | Closed | 9.30am – 1.00pm |
| Friday 29 December | 9.30am – 3pm | 9.30am – 1.30pm | 9.30am – 1.00pm |
| Saturday 30 December | Closed | Closed | Closed |
| New Year’s Eve | Closed | Closed | Closed |
| New Year’s Day | Closed | Closed | Closed |
| Tuesday 2 January | 9.30am – 3pm | 9.30am – 1.30pm | 9.30am – 1.00pm |
