Complaint Record

Dealing with complaints – our track record

The tables below show the number of complaints we have resolved between January and June this year. We receive very few complaints, but when we do they are dealt with promptly and seriously.

Area Number Number upheld
Mortgages 9 1
Savings 20 11
Insurance 0 0
Area Number Number upheld
Mortgages 0 0
Savings 0 0
Insurance 0 0

You can view previous data by selecting the options below:


Complaints record 2024

Complaints record 2023

Complaints record 2022

Complaints record 2021

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