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Job description:

We’re currently welcoming applications from Data Analysts who are looking for the chance to work within our well-established and community-focused financial organisation. You’ll join a friendly and cohesive Finance / Treasury team to play an important part in supporting the business.

Duties and responsibilities:

• Providing data analysis and data modelling services using software such as SQL, VBA and IBM Analytics to deliver meaningful insight
• Providing succinct clear and understandable management information to the Board, Committees and Senior Management.
• Understand the risks and key risk drivers identified in the data and communicate this to management on a monthly reporting cycle.
• Understand the risks and key risk drivers identified in the data and communicate this to management on a monthly reporting cycle.
• Review data accuracy, availability, granularity, coverage, and overall robustness of financial data analysis providing quality assurance on data held.
• Ensure compliance of reporting to regulatory requirements, documented assumptions, interpretations and procedures and maintain these as appropriate within the guidance of the governance framework.

Skills and experience required:

• Extensive experience with data requirements, data analysis or data gathering preferably in a banking environment
• Strong demonstrable knowledge of SQL, VBA and working knowledge of IBM Analytics desirable
• Advanced Excel modelling
• Strong analytical skills with the ability to collect, organise, analyse, and disseminate significant amounts of information with attention to detail and accuracy
• Strong interpersonal, organisational and time management skills

If you would like to apply for the above position, click here.

Job description:

We are a customer centric, mortgages and savings provider based in Market Harborough. We have an excellent opportunity for a customer focussed, branch professional to join our branch network as our Branch Manager.

Initially, this role will be focussed on covering three branches within the cluster, this will include Market Harborough, Corby and Rothwell. Your time will be spent between all three branches, but the core base will be Market Harborough. We  would like to develop this role after circa three months into more of a business development/servicing role; reviewing the service levels within branches but also being out in the field focussing on savings. There will be some branch elements within your responsibilities.

Duties and responsibilities:

• Lead, drive and deliver excellent service and high performance across specified branches
• Delivery of Small, Medium Enterprise (SME) funding to meet Society objectives and customer needs
• Deliver the customer proposition through service, ensuring vulnerable characteristics are effectively identified and needs met. Deliver positive customer outcomes and exceptional service levels for all customers
• Drive change and capacity creation, creating a culture of continuous improvement to the customer experience
• Take responsibility for the smooth running of the Branches

Skills and experience required:

• Previous branch management/supervisory experience within financial services
• Ideally some sales/working to targets experience
• Customer service experience

Due to the nature of this role, you will be onsite for the full week, getting to know the branches and the teams. Once the role starts to progress more into business development/servicing, there could be potential for some of the role to completed from home.

If you would like to apply for the above position, click here.

Job description:

We are seeking a part time Branch Assistant to work in our Kettering branch. 

Role type: Permanent / Part Time – 20 hours. 

Duties and responsibilities:

• Deliver exceptional customer service
• Deliver competent till management service.
• Demonstrate a full knowledge of the clients products (full product training will be provided).
• Ensure that correct policies, processes and procedures are followed at all times.
• Take ownership of your training and development and proactively drive this.
• Commitment to the business objectives and contributing to these accordingly.
• Provide help and support to customers and colleagues where required.
• Ensuring the customer journey results in good customer outcomes.
• Security of customer data.
• General administration.

Skills and experience required:

• Good customer service skills gained in a customer facing role.
• High levels of accuracy and numeracy.
• Flexible and adaptable.
• Sense of community.
• Passionate about what you do.

Working hours:

Monday, Tuesday, Thursday and Fridays – 9am – 2pm  (20 hours)

Saturdays on a rota basis – 8:45am – 12:15pm for 1 Saturday per month. One Saturday per month is spent working in Market Harborough, while all other Saturdays are paid travel days.

If you would like to apply for the above position, click here.

Bring the best version of yourself and develop your career in the financial services industry.

We are committed to investing in our branch network and provide career progression and study options to enable our colleagues, customers (our members) and communities to thrive.

You will support the continued development of the branch network and be based in Market Harborough but with regular travel across all branch locations.

When you start your journey with us you will be paid at a training rate, as you increase your level of responsibility and progress with your studies, this could rise up to £22,000 per year and beyond.

Duties and responsibilities:

• Providing an exceptional Customer Experience across all channels of customer engagement.
• Build rapport and get to know the customers, so you can identify and provide support to them
• Process Improvements and branch administration duties to improve the Customer Journey.
• Embracing change through new ideas and collaborating with colleagues across different departments in the Society.
• Developing detailed knowledge of savings products and services to enable you to meet customer needs.
• Take a proactive approach to developing and sharing your own knowledge, seeking to understand and apply regulatory changes within the savings industry.
• Accurately processing customer transactions aligned with policies, procedures and regulatory requirements.
• Ensure Branch premises are secure and security procedures are followed at all times.

Skills and experience required:

• Have a minimum of 5 GCSE’s or equivalent to include Maths and English at C or above
• Be personable, friendly and interested in people
• Have great communicate skills

Working hours:

You will be working 35 hours per week, Mon to Fri, plus one Saturday per month. Saturdays will be paid at a rate of time and a half. 

If you would like to apply for the above position, click here.

We’re always keen to talk to energetic and talented people who would like to join our team.

If you would like to find out more about our about joining our team, please contact Debbie and Charlotte at recruitment@mhbs.co.uk.