Complaints record Complaints

Complaints record

Complaints

Dealing with complaints - our track record

The tables below show the number of complaints we resolved during 2018. We receive very few complaints, but when we do they are dealt with promptly and seriously.

AreaNumberNumber upheld
Mortgages43
Savings133

 

AreaNumber of cases sent to FOSUpheld
Mortgages00
Savings00

 

 

AreaNumberNumber upheld
Mortgages121
Savings339

 

 

AreaNumber of cases sent to FOSUpheld
Mortgages00
Savings00

 

 

You can view previous data by selecting the options below:

Complaints record 2017

Complaints record 2016

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